Employee Assistance Program

Available to All Active Municipal Employees and Their Families Eligible for GIC Benefits

No Formal Enrollment Form is Required

Offers free, confidential 24/7 support, including:

  • Three in-person or virtual counseling sessions per issue, per year

  • 30-minute telephonic or in-person legal or mediation consultation per issue, per year

  • Guidance from a financial advisor to help with debt, foreclosure, financial planning, and more

  • Referrals for a variety of work-life convenience services: child care, elder care, and more

  • Access to Optum’s 24/7 confidential substance abuse treatment helpline and a licensed clinician

Mass4You Contact Information

Phone (Available 24/7)

General Support : 1 (844) 263-1982

TTY Support for the Deaf & Hard of Hearing : 1 (844) 263-1983

Substance Use Treatment Helpline : 1 (855) 780-5955